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While we encourage everyone to be aware of their sexual health and get tested, the Eve Kit Service has its limitations and restrictions. Currently the Eve Kit Service is only available for residents of Canada excluding Quebec.
The Eve Kit Service is not recommended for you if you meet any of the following criteria:
If you are experiencing these symptoms or suspect that you have a sexually transmitted infection, please see a medical professional immediately.
Additionally, the Eve Kit Service for HPV is not recommended for you if you meet any of the following criteria:
If you have any questions about eligibility, please contact us at firstname.lastname@example.org.
Who doesn't love free shipping? Any Eve Kit Service order you place is shipped free through Canada Post. We aim to ship your order within 2 business days. Depending on your location, it typically takes 2 to 4 days to arrive after shipping.
Merchandise is printed and manufactured on demand, so it could take a few days longer for your product to be shipped. If you have any questions about shipping, contact us at email@example.com!
Eve Kit Service
We do our best to make sure you are satisfied with the Eve Kit Service experience. If for some reason, you are not satisfied, we accept returns and provide refunds for your purchase within 30 days, as long as the Eve Kit device/HerSwab is unopened and unused. This means that the sealed pouch the Eve Kit device came in remains sealed and unopened.
All returns are subject to a 20% restocking fee.
We are not able to provide returns or refunds for donations.
As most of the Eve merchandise is custom printed on demand, we are unable to accept returns or provide refunds. If there are any issues with your order, please contact us at firstname.lastname@example.org.